The Crimson Group, Inc.
Michael Fitzgerald American health care is undergoing a data-driven transformation — and Intermountain Healthcare is leading the way. This MIT Sloan Management Review case study examines the data and analytics culture at Intermountain, a Utah-based company that runs 22 hospitals and clinics.
The clock was approaching zero, which marked the moment in February when Intermountain Healthcare would switch on its new electronic health records EHR system in two of its 22 hospitals and 24 of its clinics.
Pierce was hardly the only health care executive concerned about a major EHR installation. Read EY's Perspective In fact, Intermountain had created its own EHR system in the s, helping the not-for-profit hospital develop a reputation as an innovator in evidence-based medicine.
But that system had aged: It had become incompatible with new forms of input, like speech and data from wearable devices, and it was cumbersome and challenging for the nurses and physicians using it to navigate the antiquated interface to document and retrieve patient information.
Over the years, clinicians had learned to work with the system. It was part of a concerted effort to bring data-based insights to clinicians and managers across the Intermountain Healthcare organization. All clinical programs had embedded analytics support teams; procurement decisions were heavily influenced by data and analytics; and patient interactions were continuously enhanced by data, from the application of population health analytics to analyses of patient self-reports.
Even so, the switch to a new EHR system was expected to challenge Intermountain on two fronts: An earlier attempt had been abandoned in Executives pulled the plug on a six-year overhaul involving tens of millions of dollars after deciding the technology was not going to work.
This time, Intermountain leaders, including Pierce, were confident they had the right technology and the right systems in place to move the data and information where it needed to go.
There were concerns, however, about whether physicians were ready and willing to make a speedy transition to the new system. They had had only occasional interaction with the old system used in the hospitals, which meant, on the one hand, that physicians were unfamiliar with its interface, and on the other, that they would have to integrate technology into their approach to patient care in new ways.
Two months later, Pierce was at the Las Vegas airport returning from a data and analytics conference, standing with one of the Intermountain physicians working on the rollout.
It employs more than physicians. Init performedsurgeries and hademergency room visits. It grew out of a system of 15 hospitals operated by the Church of Jesus Christ of Latter-day Saints, which donated the hospitals to their communities in Intermountain was formed as a secular operating company to oversee those hospitals.
Limit the number of decision-making bodies, and clarify for each its mandate, standing membership, roles (decision makers or critical “informers”), decision-making protocols, key points of collaboration, and standing agenda. What is Decision Making? In its simplest sense, decision-making is the act of choosing between two or more courses of action. In the wider process of problem-solving, decision-making involves choosing between possible solutions to a timberdesignmag.comons can be made through either an intuitive or reasoned process, or a combination of the two.. . Decision making across the organization Valeri R. Smith ACC April 6, Michael Martin Decision making across the organization The Martinez Company is producing a new product, and in order to correctly figure out or estimate the break-even point, I .
Pioneering Health Care Analytics Computers barely existed when Intermountain began its quest to incorporate data analytics into its health care practices.The Center for Shared Decision Making is a resource center at Dartmouth-Hitchcock Medical Center, providing information, including a number of video and audiotaped decision aids to people making health care decisions.
Barry Barnes, PhD, is the Chair of Leadership at Nova Southeastern University in Fort Lauderdale, Florida, where he teaches graduate-level courses in leadership, strategic decision making, and organizational behavior.
Decision Making Process Of An Organization Words | 8 Pages. assist the decision maker in speeding up the decision making process There are various heuristics or methods that can speed up the decision making process of an organizations or the decision maker for the company in a given framework.
Decision making across the organization Valeri R. Smith ACC April 6, Michael Martin Decision making across the organization The Martinez Company is producing a new product, and in order to correctly figure out or estimate the break-even point, I .
Jun 29, · Decision-making is an essential aspect of running a successful business, but effective decisions can't be made without following a 7-step process that can help business owners identify and.
STRATEGIC DECISION-MAKING IN HEALTHCARE ORGANIZATIONS: IT’S TIME TO GET SERIOUS David W. Young and Eduard Ballarin During the next several decades, healthcare organizations in much of the industrialized world.